Has someone approached you about Neora? They want you to try the age-defying products? Maybe they even want you to try the business opportunity. Of course, you have some questions about this company. You may even be asking if Neora is a scam? Any Neora scam issues will be address in the information provided in the below article. Please check out my Neora review below. It’s packed full of information you need before getting involved with Neora.
History of Nerium
Nerium started in August 2011. It has had tremendous rise in popularity in the MLM community as one of the fastest growing companies. The company started with one anti-aging skin cream and 13 people. Now the company has several products and has expanded it’s business into several countries around the globe.
- 2012: Ranked #86 in Direct Selling News’ Global 100 List of relationship marketing companies
- 2013: Ranked #54 in Direct Selling News’ Global 100 List of relationship marketing companies
- 2014: Inducted into Direct Selling News’ $100 Million Growth Club
- 2015: Ranked #1 on the Inc. 500 list of America’s Fastest-Growing Private Companies in the Consumer Products and Services category
- 2016: Named on the Inc. 5000 list of America’s Fastest-Growing
- 2016: Direct Selling Association 2016 Top 20 Award recipient
- 2016: Ranked #23 on the Direct Selling News’ North America Top 50 List
- 2017: Direct Selling Association 2017 Top 20 Award recipient
With all this amazing growth, this company has had some problems as well. They have had some complaints about their products, about the business opportunities and some upset distributors. I’ll discuss these in more detail in the complaint and lawsuit section below.
This brings us up to 2019 where the company has decided to re-brand itself. In early 2019, they changed their name from Nerium to Neora.
Why would a company with such amazing growth feel the need to change its name? Keep reading and learn more.
- Company name: Neora (formly Nerium)
- Headquarters in Addison, TX
- CEO: Jeff Olson
- Mission: Make People Better
- Countries: USA, Canada, Mexico, South Korea, Australia, Japan, Hong Kong, Columbia and New Zealand
- Phone (Continental U.S.): 855.463.7486
- Email: firstname.lastname@example.org
- Neora website: https://www.neora.com/us/en/
Neora has both skincare products and wellness products. The original anti-aging product of Nerium from 2011 was a skincare products. So these are the expansion of the original product that got this company started.
To be completely honest with you, I don’t use skincare products or wellness products so I have no expertise on these type of products. This rules out this business opportunity for me since I know nothing about these type of products and I have no interest in learning about these type of products. Hopefully, you are truthful with yourself about your level of interest in any product you want to sell. It easily comes across to your potential customers if you have no interest in the product.
In this section, I’m going to list out some information I’ve found about the products and leave it up to you to determine their quality and if the prices are appropriate. Below are the prices listed on the Neora website along with some prices that came from products listed on Amazon.
Neora Advanced Skincare set: $610/$445 (one-time/monthly purchase)
Neora Age IQ Night & Day Cream: $310/$235 (one-time/monthly purchase)
Neora Age IQ Night Cream: $165/$125 (one-time/monthly purchase)
Neora Age IQ Day Cream: $145/$110 (one-time/monthly purchase)
Neora Prolistic Skin-Balancing Lotion with Probiotic Technology: $100/$75 (one-time/monthly purchase)
Neora Age IQ Double-Cleansing Face Wash: $60/$45 (one-time/monthly purchase)
Neora Age IQ Eye Serum: $120/$90 (one-time/monthly purchase)
Neora Eye-V Moisture Boost Hydrogel Patches: $80/$60 (one-time/monthly purchase)
Neora EHT Brain Formula: $120/$90 (one-time/monthly purchase)
Above is a list of products that I found on the Neora website. They do have a few more products not listed here but this is a good sample of products and their prices. Below is a listing of some of these same products and their prices as listed on Amazon.
Couple of interesting observations based on the Amazon listings. First is that the Amazon is under cutting the pricing listed on the Neora website. This will make it difficult for distributors to sell these products at full price when potential clients can purchase at a big discount on Amazon.
Secondly, the review ratings on these products are mixed ranging from 2 to 4 stars. When you look at the reviews they are polarized between 5’s and 1’s. The products with more reviews have lower ratings. Unfortunately, there are not enough reviews to determine anything conclusively.
Who wouldn’t want to be part of something special? Especially when the core mission statement is “Make People Better”.
You have to be excited about such an opportunity, right?
Yes, according to Neora the products quite simply work. Then they provide some testimonials. Of course these people are also selling these products. No potential for conflict of interest. (sarcasm)
The video then goes into providing some true facts about how people make money nowadays. It’s absolutely true that many people have side-gigs to make money. But this business model is not new or innovative.
The video then discusses some achievements of the company over the last 7 years and its rapid growth. The real question is who benefited from this rapid growth and who’ll benefit from the future growth.
“The potential is mind blowing.”
Relationship Marketing (direct sales)
Regardless of what name Neora gives it or how they spin it, Neora is a Multi-level Marketing (MLM) company. With this you have the inherent potential and downsides of any other MLM company.
When we get into the compensation plan, in the next section it’ll be very clear this is a MLM company.
All MLM companies have mind blowing potential. Unfortunately, only a few will ever achieve that potential. No matter what Neora or it’s representatives tell you achieving that potential is very difficult.
Here’s a reality check. The majority of businesses that are started every year will fail within 5 years. Most people do not have the skills, work ethic, or aptitude to successfully run a business. That’s just to get the business to making money. Even fewer make it to that mind blowing potential.
Even if you are one of those people who can succeed, you’ll need to recruit a lot of people to your team to find a hand full of people like you to succeed.
I’m not saying you can’t succeed with Neora or any other MLM. But it’s much more difficult than Neora makes it out to be.
What’s the cost to get started?
The gentleman in this video does a very good job describing the compensation plan. He is a high level brand partner so he is biased towards promoting the company.
Here are the two methods that Neora list that brand partners can earn income:
1. They build a customer base and earn commissions on sales to those customers.
2. They build a team of Brand Partners and earn commissions and bonuses based on their product sales to customers and their volume.
To get you going quickly Neora offers the Fast start Bonus. It’s only available during the first month. When you meet the qualifications you can earn an additional $200 bonus plus free product during your first month.
The following is what Neora list under Rewards for selling – Of course, you need to meet a minimum sales quota to qualify for these rewards
Retail sales – you sell the products at the full retail price when you purchased at a lower wholesale price. You earn the difference.
Personal Sales commissions – For all sales to your customers or down line (personal use not included) you can earn a commission of 5% to 15% on sales as long as the total sales is greater than $300.
PC first order bonus – You earn a 20% on the enrollment of a new customer if you meet qualifications.
Personal PC Bonus – enroll 3 customers to get free product, enroll 6 customers to get a $5 bonus and enroll 9 customers to get a $200 bonus.
Each customer must meet certain qualifications to be eligible for the bonuses.
Team PC Bonus – This does not seem like a selling bonus to me. It seems more like a team building bonus but Neora has it listed under selling bonuses.
Level 1 bonus – need to qualify for the Personal PC bonus with 6 customers enrolled. 3 of those customers need to have joined your team as Brand Partners and each have qualified with the Personal PC Bonus with 3 customers. Bonus = $250
There are also Level 2, 3 and 4 bonuses which continue to grow the size of your team to get larger bonuses. Bonuses = $650, $1,200, and $2,500
If you remember above that Neora has 2 methods to earn money: Sales and team building. Under the selling bonus, Neora quickly blurred the line between sales and team building. Retail sales and sales commissions are traditional ways to earn money from sales. Then they get into enrolling people as customers with PC bonuses. Wasting no time, they include team building by including Brand Partners as part of the different level bonuses. Within the compensation plan, there are only 3 pages on the selling bonuses. 2 of the 3 pages are about the PC and level bonuses that I would consider team building. Then the next 8 pages goes into the team building and leadership bonuses.
Neora Rewards for Team building
Within Neora, there are 12 levels for team building. Everyone starts as a Brand partner. If you meet the qualifications you will become an Elite Brand Partner. This is the first level for earning team commissions. At this first level, you can earn commissions for 2 generations (levels) below you or in your down line. When you have worked your way to the top, you’ll be a Gold National Marketing Director and earning commissions down 8 generations (levels) in your down line.
As is typical with any MLM, there are multiple bonuses available and Neora list 7 different bonuses within the team building.
Rewards for Leader
In addition to the team build there are an additional 3 bonuses for leadership. In total between team building, leadership and advance ranks, there are 18 different levels with different commission structures and bonuses. This compensation plan looks very impressive and if you could achieve some of these higher levels you could earn a lot of money. If you watched the video, this guy who has been with this company for 7 years (and doing well) says that he is about mid-level. Also, he said there is no one in the company at those highest levels yet.
This Nerium Income Declaration is from 2013 which was during the early years of this company. This is the only income disclosure I could find online and it’s located in the internet archives. Remember this company started in 2011 so in 2013 there was lots of opportunity for rapid growth because few people knew of this company. As you look at this disclosure, the first thing I notice is that 68% of the brand partners are not running a business but are in it just for the discounts. That would be bothersome that so many are sitting on the sideline. Of those who are trying to make money, almost half made less than $1,000 in a year. There are only 361 (out of 75,276) that made more than $25,000.
Complaints and Legal Issues
Ray Liotta Photos
The famous actor Ray Liotta sued Nerium for using before and after photos of him without his permission. Not only did they have his permission, he has never used the Nerium product and never heard of the company prior to seeing the ads. So his claim is that the photos were fakes. That the company was a pyramid scheme and he did not want his name or photos associated with Nerium. Nerium settled with Ray Liotta for an undisclosed amount. – sources ABC News & My News LA
Princeton Relationship or lack of
In this PRweb article, Nerium claims that the EHT extract was researched at the Princeton labs for over 20 years by Dr Jeffery Stock. This extract is part of the EHT Age-defying supplement sold by Nerium (now Neora). In the these twitter responses found on the Lazy Man and Money website, you can see that Princeton has denied any relationship or partnering with Nerium. – sources Prweb & Lazy Man and Money
The Neora products are developed by their partners at Signum Biosciences. When you look at the Signum website, you’ll see the only products on the site are the Neora products. Take a look at the products page and you’ll see that they are still making the association with the Princeton labs.
How much credibility does a company like Neora have? Well there is more, check out the following lawsuits.
Nerium vs Blogger
According the lawsuit, the blogging site BareFacedTruth had written a critical article about Nerium. Jeff Olson admitted publicly that he hired a private investigator to dig up dirt on the owner/writes of the blogging site.
Smiths vs Nerium
Mark & Tammy Smith are suing Nerium and the founder Jeff Olson for $100 million. Ethan Vanderbilt has a copy of the court documents on his website. So here is some background to this story. Mark & Tammy Smith were top-level distributors at the Pre-Paid Legal MLM. Jeff Olson convinced them to move over to Nerium by promising them things that the average Brand Partner would not receive. They were promised that each would receive 5% equity in Nerium International, 15% of all back office fees as well as named co-founders.
The Smith’s became concerned about the frivolous lawsuits against brand partners and other individuals (i.e. see the above blogger lawsuit.) They were also concerned about how Jeff Olson was misrepresenting the products.
The Smiths have departed Nerium and claiming that Jeff Olson has not kept his promise of equity payments of back office payments.
Nerium & Jeff Olson are now suing the Smiths as well as the new MLM company that they work with.
CBS questions claims by Nerium
In this CBS article, the CBS San Francisco affiliate questions the “science” behind the Nerium product claims. The CBS reporter found several doctors and scientist that counter the claims by Nerium. This really calls into question the truthfulness of the Nerium and now the Neora claims with their products.
Swiatek vs Nerium
Christina Swiatek is suing Nerium claiming that the Nerium AD product caused injuries. Source – Truth in Advertising
The 2 sides had been working on a settlement but nothing has been disclosed and the case has been dismissed by the plaintiff. Source – source BehindMLM
Neora vs Nerium Biotech
This was very surprising when I found this lawsuit. First, who is Nerium Biotech? They are the supplier of the Nerium products to the Nerium International MLM. They created the original Nerium anti-aging products based on the Oleander plant. They recruited Jeff Olson to create Nerium International to promote the Nerium products.
In 2016, Nerium Biotech (the supplier) sued Nerium International (sales) over contractual dispute. In 2018, the two sides agreed to a settlement with the following requirements:
1. Change the name of Nerium International “to something not “confusingly similar” to Nerium’.
2. Never refer to Neora as a successor to Nerium International.
3. Stop using the word Nerium in its business operations
4. Stop selling products manufactured by Nerium Biotech that used its patented “Nerium oleander extraction process”
5. Turnover all copyrighted and copyrightable materials pertaining to Nerium Biotech’s products
6. Release all trademarks and website domains used to sell Nerium Biotech products
7. Make Neora’s distributors aware of the above restrictions and enforce their compliance.
Nerium Biotech alleges that Neora continues to use testimonials from the Nerium Biotech product on the new Neora products. They claim Neora is intentionally deceiving the public. Source – BehindMLM
Here is the essence of these allegations by the former supplier as I understand them. Neora changed their name in a manner that allowed them to continue to use the same logo. So the products now being sold with the new supplier appear the same as the products from the former supplier. The 2 product package are very similar. The allegation is that this is intentional to confuse the consumer.
There are also allegations that Neora is selling its new products as improved products from the Nerium products. This claim combined with the similar packaging gives the impression that it’s the same product that has been improved. The reality is the main active ingredient in the Nerium is a patented ingredient that is not in the Neora product. So the Neora product is a completely different product with a different active ingredient.
Is Neora (Nerium) a Scam?
I definitely found a lot of negative information on Neora. These lawsuits have either been settled or still pending. I did not find any issues pending with the FTC or any government regulator. As far as I can tell, Neora is still considered a legal MLM operation. So I can not declare them as a scam.
I have been a member of several MLM’s and I’ve reviewed many more MLMs now. In general, I’m against the MLM business opportunity. I think there are better opportunities as presented below. But if you are going to join a MLM, I would recommend that it not be Neora. This company has had issues with it distributors, conducts frivolous lawsuits, problems with its supplier and allegations from many about deceptive practices. In my opinion, this company and found do not seem like good people to associate with and try to build your business. If you must join a MLM try someone like Pampered Chef, Team Beach body or DoTerra. A better choice would be to check out my other alternatives below.
If you are looking for a way to make some extra money part-time or even a full-time income, I recommend looking at making money online opportunities. I’ve been working online part-time for over 6 years. It’s great extra money every month. I’ll be eligible to retire from my full-time job in a couple of years. I plan to grow my online business to a full-time income by then and spend my time traveling the world.
The opportunities online to make money is endless. You can sell products on Amazon or eBay. You can be a writer on Iwriter. You could do a variety of freelance work on upwork. There are so many options. I’ve spent most of my time helping local businesses building their online presence to help them grow their business with new customers. I also use websites like this one to help people online to understand about the scams and opportunities to earn money. If you want to learn about the opportunities that I’ve used online and get personal help from me checkout my recommended opportunity.